Week 5:
1. Notice talk: The first task this week is to notice your own talk. How do you greet people (in detail – what exactly do you say)? How do you sign off or say goodbye (again, in detail)? How do you deal with uncomfortable moments (silence, for example)? Do you use humour to transition to a close? Record your response on your blog (in writing).
2. Consider institutional talk in detail: Compare a news interview with an entertainment-oriented interview (you may need to record this or find these online). Consider the following:
a. How was the interviewee introduced?
b. What types of questions were asked?
c. How was the potential for conflict managed (if any)?
d. Was humour evident, and how?
e. How did the interview conclude?
f. What were the differences, if any, between the types of interview?
Record your response on your blog (in writing).
3. Read the Course Resource Online: Chapter 18: Interaction en Masse: Audiences and Speeches in Heritage, J and Clayman, S 2010 Talk in Action: Interactions, Identities, and Institutions, Wiley-Blackwell, West Sussex, pp. 263-287.
Reflect on this by identifying the key points that emerge from this research that you could incorporate in your speech writing to increase the potential for its effectiveness. Record this on your blog (in writing).
Task one –
As I am a man of many hats that runs in a number of different social circles, I have no set routines when it comes to social etiquette. Adding further confusion to this task is the fact that I tend to get bored of the same old and tired exchanges, so often I’ll mix things up a bit to keep things interesting and push social norms. My introductions vastly differ depending on my mood, audience, relationship and previous dealings. Greetings often vary from simple nods, whistles, simple nicknames, gibberish and gratuitous language, to the more socially conventional hello and how are you? The main factor in deciding what eventually leaves my mouth (if anything) is what the recipient deems appropriate.
Curious how signing off fares in farewell situations? You shouldn’t be, because it is no different and your guess is as good as mine. I would describe myself as a pretty calculated person, but in the moment anything could get thrown out there. The single difference in these instances being that the conversation leading up to the departure may have been regarding a serious or emotional issue, and sometimes feelings are considered. Yes, sometimes!
‘Uncomfortable moments’ are much the same again. Typically these are silences to which I have become accustomed, given I’m by no means the world’s greatest conversationalist, as you may have guessed. In these moments my action/reaction could range from asking a completely ridiculous and unrelated question, to making odd noises, or simply enjoying the moment and attempting to make the other person feel as awkward as I myself do.
The underlying theme in all of this is I like to keep things as casual as possible and do away with the formalities. Even in formal and professional settings, I am of the belief that it exposes more of the recipient’s personality and assists in building repertoires with others.
Task two –
[youtube https://www.youtube.com/watch?v=teZC1PA72AM]
Source: Real Atheism
In the news interview I have selected for analysis, you could argue that it is not in fact news. The excerpt is from an interview conducted by Sean Hannity, of Fox News’ Hannity programme. Given the lengthy history of bias and pandering to Conservatives shown by the Murdoch run network, if you had said it wasn’t news I’d have been on your side. It none the less is an interesting interview and taking into account the hold the 24 hour news channel has over americans, ‘with 1.7 million viewers each evening, the channel still drew a bigger audience than CNN, MSNBC and HLN combined’ (Pew Research Center 2014). You can see how it may well be considered news.
The interviewee is President of the American Atheists, David Silverman, and is introduced as such. From this point until the interviews conclusion all other niceties are spared and Hannity goes on the attack. Ames (2016) states that, ‘News interviewers ask particular types of questions to elicit particular types of answers (those that will make the news)’.
Well the ‘questions’ asked in this case are less questions, and more Hannity throwing accusations around, saying you’re wrong, and I’ll allow you a short time to respond before interrupting, so you can’t mount any form of argument. The show is also less about conflict management, and more about conflict provocation, in an effort to portray the network’s views. However, cooler heads prevailed in a rather amusing finale when Hannity quite purposely ended the interview wishing the Atheist a ‘merry Christmas’, to which Silverman responded ‘happy holidays Sean’.
[youtube https://www.youtube.com/watch?v=D0akXKxbflM]
Source: Jerkylfish
The selection provided as an entertainment-orientated interview is an old excerpt from the Late Night with David Letterman show. The guest of the show that evening was Harvey Pekar, creator of the American Splendour comic book series. The two figures have had history before on late night television, and prior to his introduction a recap was shown to display the type of character Pekar is to the unknowing. Following this cut-away Letterman greeted Pekar with a warm handshake, met his eyes with his own, allowed him to be seated first, and proceeded to thank and compliment the man. According to Poynter (2002), typically, ‘most professional interviewers know the answer to the question before they ask it.’ But Harvey Pekar is no ordinary man, and no amount of preparation would have prepared Letterman for this interview, prior history or not. Pekar was quite hostile and generally uninterested in anything Letterman had to say. To overcome this Letterman spoke of Pekar’s local baseball team and merely encouraged the guest to talk, while keeping the atmosphere light with subtle humour. Unlike the previously mentioned interview, and despite the potential for conflict, the two can be seen shaking hands at they walk off stage to end the show.
The differences between the two selections are night and day. Hannity is a professional interviewer, acting as a professional debater, while Letterman is a professional comedian, acting as a professional interviewer. However, of the two Letterman conducts himself much more astutely and in a far more difficult situation.
Task three–
Reflect on this by identifying the key points that emerge from this research that you could incorporate in your speech writing to increase the potential for its effectiveness. Record this on your blog (in writing).
This week I have written extensively on the previous activities so I’ll keep this brief. The main points I took from this research and will put into practice are as follows. Most notably as Heritage and Clayman (2010) explain is, ‘in the context of speeches, the audience has always had a make or break role’. This argument should come as no surprise considering how little gets done without a majority approval and support. Heritage and Clayman (2010) go on to explain that, ‘the contrast is the most common and diverse weapon in the speaker’s armoury’. The contrast spoken of here is used to emphasise points of weakness and strength in arguments of speakers. What I found most intriguing and potentially most useful also however was, the discussion of puzzle-solution format. ‘In this format, the speaker arouses the interest of the audience by first establishing a problem or puzzle’, Heritage and Clayman (2010).
In this format the speaker not only places emphasis, but may also be able to swing voters, opposition and neutral parties by presenting a better way of doing things.
References:
Ames, K 2016, Lesson 5: Institutional talk, course notes, COMM12033 Speech and script, CQUniversity e-courses, http://moodle.cqu.edu.au
Heritage, J., and Clayman, S. 2010, Talk in Action: Interactions, Identities, and Institutions, Wiley-Blackwell, West Sussex.
Jerkylfish 2009, Harvey Pekar on Letterman, 7/31/87, online video, viewed 15 May 2016, https://www.youtube.com/watch?v=D0akXKxbflM.
Pew Research Center 2014, 5 facts about Fox News, viewed 15 May 2016, http://www.pewresearch.org/fact-tank/2014/01/14/five-facts-about-fox-news/.
Poynter 2002, The Art of the Interview, viewed 15 May 2016, http://www.poynter.org/2002/the-art-of-the-interview/3344/#questions.
Real Atheism 2013, Fox News Hannity Bitchslapped by Atheist, online video, viewed 15 May 2016, https://www.youtube.com/watch?v=teZC1PA72AM.